The Office of the Land Access Ombudsman was established as a separate organisation and we operate independently of government.

Although the Department of Resources provides us with administrative support such as finance and asset management, our records and systems are not accessible by anyone in the Queensland Government, except for staff to provide this support.

All staff are bound by privacy and confidentiality laws, the Code of Conduct for the Queensland Public Service and other legislative requirements that protect against the misuse of information.

The Land Access Ombudsman is required to submit an annual report which is tabled in Queensland Parliament. No one (including the Minister) can direct:

  • how our investigations should be conducted
  • whether we should or should not investigate particular complaints
  • the level of priority we give to investigations.

Last updated: 07 Jul 2022