The Office of the Land Access Ombudsman is a separate organisation and works independently of government.

The Department of Resources provides us with administrative support such as finance and asset management. Our records and systems are not accessible by anyone in the Queensland Government, except for staff to supply technical support.

All staff must follow privacy and confidentiality laws, the Code of Conduct for the Queensland Public Service and legislative requirements that protect against the misuse of information.

The Land Access Ombudsman must supply an annual report to Queensland Parliament each year. No one (including the Minister) can direct us on:

  • how we perform our investigations
  • which complaints we investigate
  • the priority we give to investigations.

Last updated: 09 Dec 2022