Phone: 1800 717 550 (freecall)
Calls are free from landlines. Calls from mobile phones may attract charges. Let us know you're calling from a mobile and we'll call you back.
Office hours: 8.30am–5.00pm Monday to Friday
Address: Reply Paid 87700, PO Box 15148, City East QLD 4002
National Relay Service
If you are deaf, or have a hearing or speech impairment, contact us through the National Relay Service (NRS).
Ask the NRS to connect you to the Land Access Ombudsman on 1800 717 550 (freecall) .
If you need assistance in a spoken language other than English, contact the Translating and Interpreting Service (TIS National) on 131 450 and ask them to connect you to the Land Access Ombudsman on 1800 717 550.
Last updated 16 Jan 2020