LAO Fact Sheet

The LAO Fact Sheet is designed to help you understand what we do, how we do it, and how to contact us if you need help.

The LAO CCA and MGA Fact Sheet is designed to help you understand what to do and where to go for help with your agreement when you need it.

LAO handbooks

The resource industry handbook and landholder’s handbook are designed to help you understand what we do, and if you need us, make the process as smooth and productive as possible. They include information on our processes.

Land access disputes map

Our map provides an overview of where to go for help and advice regarding different types of land access disputes, and the contact details for all relevant organisations.

Procedural guidelines

Our procedural guidelines are designed to complement the Land Access Ombudsman Act 2017 and provide more information about practices and procedures for land access dispute referrals and investigations.

Dispute form

You can use our online form to refer a dispute.

Dispute form

When submitting your form, please include all relevant supporting documentation.

You can also download and fill in our dispute form (PDF, 232.8KB) and either:

  • email it to
  • post it to Reply Paid 87700, PO Box 15148, City East QLD 4002 .

Last updated: 07 Jul 2022