LAO Fact Sheet

The LAO Fact Sheet will help you to understand what we do, how we do it, and how to contact us if you need help.

The LAO CCA and MGA Fact Sheet will help you understand what to do and where to go for help with your agreement.

LAO’s seven tips for a smooth dispute resolution process

The LAO’s tips for a smooth dispute resolution process can be used to work towards a beneficial outcome for all parties involved.

LAO handbooks

The resource industry and landholder’s handbooks are for when you need our help. They guide you through our process so that it is as smooth and productive as possible.

Land access disputes map

Provides information on where to go for help about different types of land access disputes and contact details for organisations that can help on your land access journey.

Procedural guidelines

Our procedural guidelines complement the Land Access Ombudsman Act 2017 and provide information about practices and procedures for land access dispute referrals and investigations.

Dispute form

You can use our online form to refer a dispute.

Dispute form

When submitting your form, be sure to include all your supporting documentation.

You can also download and fill in our dispute form (PDF, 232.8KB) and either:

  • email it to
  • post it to Reply Paid 87700, PO Box 15148, City East QLD 4002 .

Last updated: 01 Aug 2023