Our publication scheme categorises and describes the information we routinely make available to the public through our website.
About us
Information about our Ombudsman, who we are, what we can investigate and our role in Queensland’s land access space.
Our services
The services we provide to the public.
Our finances
Our office receives funding from the Department of Resources.
The department publishes information about our income and expenditure through the department’s annual report.
Our priorities
Our strategic objectives and priorities are outlined in our Strategic plan.
Our outcomes and progress against these priorities are covered in our Annual reports.
Our decisions
How we make decisions, including our investigation process, reviews and guidelines.
Our policies
The policies that guide us in delivering our functions and responsibilities, including the Code of conduct, Right to information policy, Customer complaints management policy and more.
Our lists
Our lists and registers contain information relating to the functions of the LAO. These include:
Contact us
If you would like to provide feedback about our publication scheme or make a complaint about the information available, please contact us.
Last updated: 07 Jul 2022