We provide a free, fair and independent service to investigate and resolve land access disputes in Queensland.

If you have an existing Conduct and Compensation Agreement (CCA) or Make Good Agreement (MGA) and believe the other party has breached the conditions, we can help resolve your dispute by:

  • offering an opinion on the merits of each party’s position
  • advising on a way forward
  • making practical recommendations based on the specific facts and circumstances of each dispute.

To do this, we give both parties the opportunity to discuss their concerns and take the time to understand all aspects of the issue without taking sides.

We aim to resolve disputes quickly and efficiently, with as little formality and technicality as possible.

Our services are free to all parties, don't require you to have legal representation and can help you avoid the stress and cost of litigation. We can also travel to you if needed.

Both landholders and resource companies can refer disputes to the Land Access Ombudsman.

For more information

Download the LAO Fact Sheet (PDF, 266.6KB) to find out about of what we do, how we do it, and how to contact us if you need help.

Last updated: 07 Jul 2022