We support parties through mediation during the negotiation and re-negotiation of agreements, including Conduct and Compensation Agreements (CCAs), Make Good Agreements (MGAs), Access Agreements (AAs), and compensation agreements. We also investigate alleged breaches of CCAs, MGAs, and AAs.
We may be able to help if:
- you believe the other party has not complied with the agreement
- issues arise under the agreement
- circumstances change and the agreement may no longer be appropriate
- you need support to negotiate or re‑negotiate an agreement
We do this by:
- investigating alleged breaches
- providing an independent view of the issues in investigation matters
- offering voluntary dispute resolution services
- facilitating discussions between the parties
- supporting mediation during negotiation and re‑negotiations
- identifying practical options to move matters forward
- making recommendations based on the facts and circumstances of investigation matters
To do this, we give both parties the opportunity to discuss their concerns and take the time to understand the issues without taking sides. We aim to resolve matters quickly and efficiently.
Our services are free to all parties and legal representation is not required. This means you can avoid the stress and cost of the legal process. We can also travel to you if needed.
Both landholders and resource companies can refer matters to the Land Access Ombudsman.
Last updated: 08 Jul 2026