10 November 2021

The Land Access Ombudsman (LAO) is once again bringing their pop-up offices to the Western Downs’ region.

The LAO team will visit Dalby and Chinchilla later this month to discuss their FREE dispute resolution services.

Residents dealing with specific land access issues can also seek FREE, independent advice by making an appointment with the LAO’s dispute resolution officer in Dalby or Chinchilla. See below for details.

The dispute resolution team provide an independent and trustworthy avenue for resolving disputes between landholders and resource companies over alleged breaches of Conduct and Compensation Agreements and Make Good Agreements.

Land Access Ombudsman Jane Pires said the LAO’s community visits are about providing on-the-ground access to their dispute resolution service for landholders, resource company employees, professionals, and community members.

“It’s an opportunity to meet with us in a relaxed environment, find out about the service we provide and discuss how we can help you,” she said.

“We want to make sure people can access the help they need, and visiting Dalby and Chinchilla is about letting people know we are here for them.”

The Land Access Ombudsman encourages anyone unsure about a matter to reach out to talk through their situations while the team are visiting.

“Community members with specific issues can book a time with the team in either Dalby or Chinchilla where they can receive confidential support about resolving a land access dispute or simply ask questions about a matter in private,” the Ombudsman said.

“The one-on-one sessions provide time to talk face-to-face and explore the problems at hand.

“We do our best to start resolving issues and if we can’t, we will connect people with the right agencies,” Ms Pires said.

COVID-safe measures remain in place, including a limit of four people in a room at a time to meet social distancing requirements.

The LAO pop-up office in Dalby will be located at The Myall Youth and Community Centre, with full details regarding booking available on the LAO website.

The team will also host a pop-up office at the Chinchilla Cultural Centre Committee Room.

To book an appointment visit www.lao.org.au/publications/events, email enquiries@lao.org.au or call 1800 717 550 (free call).

For information about the Land Access Ombudsman or support and services for Queenslanders experiencing land access disputes visit www.lao.org.au

- ENDS -

Contact: Kylie McIntosh - Communications Officer
Phone: 0422 406 840