13 May 2021

The Land Access Ombudsman (LAO) is once again bringing their pop-up offices to the Western Downs region, this time with a stop at the Chinchilla Show.

The LAO team will visit the Chinchilla Show on Friday 21 May so that members of the community can find out about the FREE dispute resolution services provided by the LAO.

Residents dealing with specific land access issues can also seek FREE, independent help by making an appointment with the LAO’s dispute resolution officer next week in Dalby on Thursday, 20 May.

Land Access Ombudsman Jane Pires said that the LAO’s community visits, specifically our visit to the Chinchilla show, is about providing on the ground access to our dispute resolution service for landholders, resource company employees, professionals, and community members.

“It’s an opportunity to meet with us in a relaxed environment, find out about what we do and the service that we provide,” she said.

“We want to make sure that people get the help they need, and visiting the show is about letting the people of Chinchilla and surrounds know that we are there when they need us”.

The Land Access Ombudsman encourages anyone unsure about a matter to reach out while the team are in town to talk through their situation.

“Community members with specific issues can book a time with the team in Dalby where they can receive confidential support about resolving a dispute or simply ask questions about a matter in private,” the Ombudsman said.

“The dispute resolution team provide an independent and trustworthy avenue for resolving disputes between landholders and resource companies over alleged breaches of Conduct and Compensation or Make Good Agreements.

“The one-on-one sessions provide time to talk face-to-face and look at the problems at hand.

“We do our best to start resolving issues and if we can’t, we will connect people with the right help,” Ms Pires said.

COVID-safe measures remain in place, including a limit of four people in a room at a time to meet social distancing requirements.

The LAO pop-up office in Dalby will be located at The Myall Youth and Community Centre, with full details about how to book and available times available on the LAO website.

The LAO team will be at the Chinchilla Showgrounds from 9:00 am on Friday, 21 May 2021.

To book an appointment visit www.lao.org.au/publications/events, email enquiries@lao.org.au or call 1800 717 550 (free call).

For information about the Land Access Ombudsman or support and services for Queenslanders experiencing land access disputes visit www.lao.org.au

- ENDS -

Contact: Danielle Atkinson - Communications Officer
Phone: 0466 561 816