19 March 2021

Western Downs residents dealing with land access issues will have the opportunity to seek FREE, independent help next week when the Land Access Ombudsman (LAO) arrives with their pop-up office program in Chinchilla and Dalby.

Appointments are available with the LAO’s dispute resolution team in Chinchilla on Monday, 22 March and Dalby on Tuesday, 23 March.

Land Access Ombudsman, Jane Pires said that the LAO pop-up offices provide on the ground access to our service for landholders, resource company employees and professionals that work in the field.

“It’s an opportunity to seek support about resolving a dispute and to ask questions about a matter,” she said.

“The dispute resolution team provide an independent and trustworthy avenue for resolving disputes between landholders and resource companies over alleged breaches of Conduct and Compensation or Make Good Agreements.

“We are committed to making sure that people get the help they need”.

The Land Access Ombudsman encourages anyone who isn’t sure about a matter to reach out while the team are in town, to talk through their situation.

“We are coming to the people of the region, to talk face-to-face, look at the problems at hand and do our best to start resolving issues.

“If we can’t, we will connect people with the right help,” Ms Pires said.

COVID-safe measures remain in place, including a limit of four people in a room at a time to meet social distancing requirements.

Appointments that require more than two people in attendance (e.g. landholders wishing to have their lawyer, or an advocate accompany them) should contact the LAO to arrange an alternate meeting at a COVID safe venue.

The LAO pop-up offices will be located at the Chinchilla Cultural Centre and the Myall Youth and Community Network Centre Inc. with full details about how to book and available times available on the LAO website.

To book an appointment visit www.lao.org.au/publications/events, email enquiries@lao.org.au or call 1800 717 550 (free call).

For information about the Land Access Ombudsman or support and services for Queenslanders experiencing land access disputes visit www.lao.org.au

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Contact: Danielle Atkinson - Communications Officer
Phone: 0466 561 816