Land Access Ombudsman pop-up office coming to Chinchilla | Land Access Ombudsman

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Land Access Ombudsman

Land Access Ombudsman pop-up office coming to Chinchilla

Appointments are available for more Western Downs residents to get help with land access disputes, with the Land Access Ombudsman (LAO) continuing their pop-up office program in Dalby and Chinchilla in August.

The LAO’s dispute resolution team will be in Chinchilla on 19 August and Dalby on 20 August for meetings with landholders, resource authority employees and related professionals to refer a dispute for investigation, find out about the support and options available, or ask any questions they may have.

The LAO provides free, independent dispute resolution services for those with an active Conduct and Compensation Agreement or Make Good Agreement. Senior Dispute Resolution Officer, Andrea Green, also says that where they can’t investigate, they can help either party find the right avenue for support.

“Every situation has its own issues and intricacies, and you might not be sure if we can assist,” she said.

“But that’s why we’re coming to you – so we can meet face-to-face, look at the problems at hand and do our best to either start resolving the issue, or put you in touch with someone who can.”

These are the second round of pop-up offices for the LAO but the first opportunity to meet with the face-to-face in Chinchilla, after COVID-19 and travel restrictions put a stop to earlier travel plans. Ms Green said that now that restrictions have lifted, the LAO will be making up for lost time.

“If these dates don’t work for you, don’t worry – we’ll be back again soon. In the meantime, you can always call us on 1800 717 550.”

All meetings will have COVID-safe measures in place, including a limit of four people in the room at a time to maintain distance. Those needing more people (e.g. landholders wishing to have their lawyer or advocate accompany them) can contact the LAO to arrange a separate time at a suitable venue.

Appointments with the LAO will be at the Great Western Motor Inn in Chinchilla on Wednesday 19 August and at BMO Business Centre in Dalby on Thursday 20 August. To book, email or visit for more information.

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Media contact

Jessimin Horder
Communication Officer, Office of the Land Access Ombudsman
0421 692 496

Last updated 02 Sep 2020